How to check your remaining data balance on our O2 and Vodafone plans.
To check your remaining data amount simply dial +448002088472 to receive an automated response of the remaining data.
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What are the overage charges for my O2 Premium plan?
Domestic Services Out of Bundle Rates Service Cost (£) O2 Directory Enquiries 118402 £1.25 Traffic Line & Other Services £0.38...How do i reconnect my line?
If your line has been disconnected perhaps due to a payment failure because of a temporary problem with your bank...What product would you recommend?
eSIM.net provide a wide range of products and each one has advantages for specific requirements. If you want a service...Terms and Conditions – Fair usage policy
This agreement which includes your Tariff Plan (see website for details) is for your eSIM service and the calls SMS’s,...Cannot connect to a network – no signal bars
If you have been able to install the eSIM service without errors, that you are in an area with good...Data ( the internet ) doesn’t work
Please follow the steps below if you have signal bars for your eSIM service but your data ( the internet...APN Settings
All of the plans sold by eSIM.net ( Vodafone, O2 and the data only products ) support auto-APN. This means...How do I get a new QR code?
If you change your phone you may need to get a new QR code. You can do this in our...What is the difference between a Standard plan and a Premium O2/Vodafone plan?
We sell 2 different kinds of UK domestic plans. The ‘Standard’ plans will disable roaming and international calling if they...What is included in my Vodafone Domestic UK plan?
As well as the allocated data, each Vodafone UK Domestic plans allow unlimited calls to UK mobile numbers and landlines....What is included in my O2 Domestic UK plan?
As well as the allocated data, each O2 UK Domestic plans allow unlimited calls to UK mobile numbers and landlines....What is included in my O2 Travel Plus plan?
As well as the allocated data, each O2 Travel plan allows unlimited calls to UK mobile numbers and landlines. The...Cannot activate eSIM error on an iPhone
You might get the following error when you scan your QR code using your iPhone. “Unable to Activate eSIM” This...How do I keep my O2 or Vodafone Travel product
Normally the O2 or Vodafone travel products expire automatically after 30 days. If you want to keep your product you...I am not able to browse some sites
Vodafone and O2 eSIMs as supplied do not allow browsing on sites that are considered to be for people aged...What is included in my Vodafone Travel plan
The Vodafone Travel plan works within bundle in the below 75 countries. Albania, Anguilla, Antigua and Barbuda, Aruba, Austria, Australia,...How do I use voicemail on my O2 eSIM?
To set up and retrieve your voicemail simply dial 901 using our O2 eSIM.What is included in my O2 Premium plan?
As well as the allocated data, each O2 Premium plan allows unlimited calls to UK mobile numbers and landlines and...Which countries and networks are covered in the Orange Europe Travel plans?
Please see the full coverage below. Austria T-Mobile, H3G, A1 Telecom Belgium Proximus, Orange Bulgaria Vivacom, Telenor, mtel (Mobiltel EAD)...Can I tether my eSIM service to use as a WiFi hotspot?
All of our eSIM plans support tethering. This means that you can use your phone as a WiFi hotspot. Of...How do I lift the Age Restriction Bar on my line?
By default, the Age Restriction Bar is set to ON by O2. To have this lifted please email us a...When does my plan/bundle start?
All of our O2 and Vodafone plans start on the date of purchase. All of our data-only plans start on...How to install an eSIM on an Android phone
Samsung Galaxy eSIM Pixel eSIMHow to install and use your eSIM
First check to see if your phone has an eSIM. You will need an eSIM service plan to use the...International Calling
All of our Premium O2 plans include “Roam Like At Home” where you can freely use your allocated data in...How can I check the eSIM serial number (ICCID)?
On the iPhone it is easy to check the ICCID of the eSIM loaded in your device. 1.Go into ‘Settings’...When does my data allowance renew?
The data allowance that is included in your O2 monthly bundle renews on 1st of every calendar month. This also...How do I check how much Data I have left?
You can check how much data is remaining on your plan as follows: 1. Login to your account on our...Currency error message
If you get the following error when trying to checkout it means that in the past you have either: Bought...How do I cancel my service?
You can cancel your subscription service at any time by first signing into our web site. Then select ‘Account’ in...My order was declined/didn’t go through but my credit card was charged
Don’t worry, you are never charged for declined orders. Your bank or credit card still shows those charges as ‘pending’ until...How do I enter eSIM DP+ and activation code manually?
It is much easier to enter an eSIM activation string by scanning the QR code that was provided by your...What is included in my Standard O2 plan?
As well as the allocated data, each Standard O2 plan allows unlimited calls to UK mobile numbers and landlines and...How many eSIM services can an iPhone eSIM hold?
If you use eSIMs extensively you may have wondered how many eSIM services can be installed in the eSIM chip...How to install an eSIM on Samsung Galaxy S20 / S20+ / S21 / S21+ devices?
Follow this guideline on how to install an eSIM on your Samsung Galaxy S20 / S20+ / S21 / S21+....How do I get Facetime working with the eSIM in my iPhone
In order to make sure that you can use Facetime with your eSIM plan you must:How do I get iMessage working with the eSIM in my iPhone?
In order to make sure that you can use iMessage with your eSIM plan you must:How do I install an eSIM plan in a TicWatch Pro 4G?
The procedure to register the esim on the Ticwatch is the following (tested on Huawei P30 Android 10 ): Make...Service Update
Currently, we not aware of any service issues relating to our O2 eSIM plans.Problems logging into Twitter
You can only create an account on Twitter if you have a local phone number in the country in which...iPhone download ( scan QR code ) error messages
If you receive an error message while trying to scan the QR code this means that there is something wrong...Are eSIM numbers real mobile numbers?
You get a separate +44 phone number when you buy one of our eSIM plans. But is it a real number? This post explains how an eSIM number works.How to install eSIM service on an iPhone
Find out how to set up an eSIM service on your iPhone XS, iPhone XS Max, or iPhone XR and use dual SIM functionality with this short video.Why should I trust eSIM.net?
eSIM.net is an eSIM provider specialising in prepaid eSIM plans. But why should you trust us? Find out why we’re the go-to for buying an eSIM online.Can I use a standard eSIM service on an Apple watch
Using an eSIM on an Apple smartwatch can be complicated because they don't support standard eSIM services. This is what you need to know.How to install eSIM service on a Samsung Galaxy Watch3 or Watch4
Learn how to activate an eSIM service on your Samsung Galaxy Watch3 with this simple step by step guide.Why did my payment fail?
There are several reasons why credit card payments fail. Some of the most common reasons are insufficient funds, VPN issues, and mismatched ZIP codes.Where can I get 5G coverage?
These are the countries where you can connect to 5G networks using our eSIM services.What do I do if I change my phone?
This is the procedure you need to follow if you want to move an eSIM service from one phone to another.