We are happy to answer any queries you may have? If you cannot find the answer to your query in our helpdesk section you can email us at the addresses shown below:
At eSIM.net we pride ourselves on our prompt and much experienced knowledge in eSIM support and if you have a technical problem then please search our FAQs on our Helpdesk before contacting us as most answers can be found there.
If you don't find a solution to your problem in our Helpdesk and you have any data only plan, O2 or Vodafone eSIMs then you can get prompt support by emailing support@esim.net.
Please make sure to include the telephone number of your eSIM service and plan name (example: 11 digit mobile number- Vodafone Travel) in the SUBJECT.
We offer services to Operators, MVNOs and Service Providers. If you are interested in providing eSIM service to your subscribers then please contact us on partners@esim.net.
For general information please email support@esim.net.
If you don't feel that you have received good service from our support department then please email complaints@esim.net. When doing this please include relevant communications with our support team.
ESIM.NET GROUP LIMITED 107-111 Fleet Street London Greater London EC4A 2AB